Have You Tested Your Contact Form?

got email? maybe not!

Take a break. Open up your WordPress site and try sending an email to yourself through your contact form. Now check your emails to be sure it was received… be patient… wait… wait. Still not received? You may have a problem.

What’s the cause?

Have you changed your email address? If you’ve started using a different email address or have never set up your address in your email client (your reader) then you won’t be getting contacts from your website that use that address.

What’s your PHP? WordPress uses a programming language called PHP for short. It sits on the server. If your hosting company is not updated to a latest version of PHP your contact form may not work. Recently a client’s host was running 5.3 and when updated it was running 7.0.25 which meant the contact form started working again.

Has SMTP been configured? If your WordPress site hasn’t been configured to send emails using SMTP, then your form is may be dead.

And the final point may seem the most obvious: Have your WordPress plugins been updated? Also, has your WordPress software been updated?

If your contact form is dead, call Design to Spec. I’ll get to the cause and get it fixed.