Internet Explorer Compatibility Button Affects WordPress Add Media


Have you tried to add an image to a website page or blog post in WordPress only to find that your Insert Media window is empty? Wondering where all your images have gone and frustrated that you can’t upload new images from your computer?

The answer may be in your browser.

First log out of your WordPress Dashboard.

Now login again. If you’re using Internet Explorer (IE), you may get a red box warning that looks a bit like the image below.

This warning is a good thing because it’s giving you a big hint as to what’s up with your WordPress Media Upload area. It’s your browser. The fix is simple. At the top of IE, click on the Compatibility Button (the icon that looks like a rectangle with a zig-zag through it).

Now try it again– close the Media Insert window and open it again (open by clicking the Add Media button). Voi La! Your images are there and you’re all set to upload new images to WordPress from your computer.


Vanessa Wood

I'm Vanessa Wood. I was an early adopter of WordPress and continue to build beautiful WordPress websites in CT. I'm working directly with clients and through marketing agencies to create new highly customized, business WordPress websites. I knit while I'm on hold and listen to punk rock.

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